Do you need a username and password to register for a course or camp?
Need to renew your SmartRugby online and can't remember your login details?
I have a MyRugby ID but I have forgotten my username or I'm not sure if I have ever had one?
Use the forgot my username link to
I have a MyRugby ID, and I remember my username and I haven't changed my email address recently and I have forgotten my password.
Use the forgot my password link to get a new temporary password emailed to you. (Please note that if you have more than one Rugby family member on the same email address this reset may not work as expected. You may need to contact us to get a temporary password sent to you.)
I can't find or reset my account details and I need to contact the help desk
Use the contact the help desk link for assistance with username and password issues.
How do I update Find a Club information?
The details that appear on Find a Club include Club name, Website address, Training Ground, Sign On Day(s), Training Times, and importantly contact details for Registration Enquiries.
These contact details are also the club administrators with "organisation edit" access to this club to register players, update club details for find a club etc. The same club details are also displayed on the new Online Registration and Payment system for clubs (coming in 2012) and will be promoted for National Registration Day on 18th February.
Are your club details up to date? If not, contact any of the administrators listed in Registration Contacts.
If you are a club administrator, and would like to update your clubs details please login to MyRugbyAdmin -> and change the Organisation Details page. Don't forget to click Save - All done!
How do I make the Contact us button appear on Find a Club?
It's easy, make sure you have 1 member who also has a relationship type of "CONTACT" for your club. Generally this will be your registrar, but any member can be marked as a contact. eg it might be a retired person that helps at the club with registrations at the start of the season.
How do I add change or add new administrators for my club?
It’s easy to add someone as a new administrator for the club. The system has no limit on the number of administrators that you have - as long as they have an email address!
How do I setup Online Registration and Payment collection for my club?
In 2012 ARU have launched a new Online Registration and payment system.
The new system has been designed to make it quick and easy for your members to renew online. It will also allow new members for your club/association to register online.
Paypal is used to collect payment (if required) for your registrations and have a discounted rate and a streamlined setup process for ARU affiliated organisations.
The end to end setup process for clubs is:
To enable online registration, please contact the MyRugbyAdmin help desk to arrange your demonstration.
Age groups / Teams
Phone: (02) 8005 5600
Suburb or Town
29 NOVEMBER 2013
20 NOVEMBER 2013
15 NOVEMBER 2013